1) OVERVIEW
By purchasing any digital product (including license/product keys) from CloudyKeys, you agree to these Terms of Service. If you do not agree, do not purchase.
2) DIGITAL GOODS / PRODUCT KEYS
All items sold are digital goods. Delivery may be instant or sent digitally (e.g., on-screen, email, or account dashboard).
Because product keys are digital and can be used immediately, all sales are generally final once the key is delivered.
3) REFUNDS (ONLY ON SOME PRODUCTS)
Refunds are possible on some products, at our discretion, and only if ALL of the following apply:
- You contact support within 48 hours of purchase (unless a different period is stated on the product page).
- The key has NOT been redeemed/activated/used.
- We confirm the issue is on our side (e.g., the key is invalid/duplicate/not working as advertised).
Refunds will NOT be provided for:
- Keys that have been redeemed/activated/used.
- “I don’t need it anymore”.
- Issues caused by user error or refusal to follow activation instructions.
If a refund is approved, we may provide (a) a replacement key, or (b) a refund to the original payment method, depending on the situation.
4) CHARGEBACKS & PAYMENT DISPUTES (NO CHARGEBACK AGREEMENT)
You agree NOT to file a chargeback or payment dispute without contacting SELLAUTHG first and giving us a chance to resolve the problem.
Any unauthorized chargeback, false dispute, or attempt to defraud SELLAUTHG may result in:
- Account/customer ban,
- Order cancellation,
- Loss of refund eligibility,
- Evidence being provided to payment processors, and
- Further action where appropriate.
5) DELIVERY
You are responsible for providing accurate contact and account details. We are not responsible for non-delivery caused by incorrect email, spam filtering, or customer account issues.
6) SUPPORT
If you have any issue with your order, contact us at:
Support: https://discord.gg/amBMZmedvt
7) FRAUD / ABUSE
We reserve the right to refuse service, cancel orders, or block customers in cases of suspected fraud, abuse, or violations of these Terms.
8) CHANGES TO THESE TERMS
We may update these Terms at any time. The version posted at the time of purchase applies to that purchase.
9) CONTACT
Questions about these Terms? Contact:
https://discord.gg/amBMZmedvt